Delivery and returns

What's in your download

One PDF per language — English, French, Spanish, and German — with the full round-by-round pattern, photo steps, a materials list, and finished measurements. You'll need a PDF reader to open it; there's no printing required unless you'd like to.

Returns and refunds

Because a digital file can't be sent back once it's been downloaded, we're not able to offer returns or exchanges on patterns — this is standard for digital products, and it's why we keep our photos and difficulty notes as honest as we can, so you know what you're getting before you buy.

That said — if your file won't open, arrives incomplete, or isn't the pattern you ordered, that's on us. Message us and we'll fix it or refund you, no fuss.

If a round doesn't add up

Please tell us. We test every pattern, but we're a small shop and mistakes slip through — when they do we correct the file, re-upload it, and let everyone who bought it know. Getting stuck isn't a sign you've done anything wrong 💗

Using your pattern

Make as many as you like, and sell the finished toys with our blessing — a credit is lovely but never required. The only thing we ask is that the pattern file itself stays with you, rather than being shared, resold, or reposted.